We Help Businesses Reach Their Full Potential
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Business Growth
We help BPMs expand their revenue, operations, market share, and performance goals.
Innovative Solutions
We apply state of the art Learning Technologies, AI solutions, and Bikram’s Model of Instruction Design (BMID™).
Expert Team
Led by multiple award winning, and one of BPM industry’s most sought after L&D professional Dr. Bikram Kumar Singh, our team trains and consults BPMs in over 40 countries.
Proven Results
With over 25 years of experience transforming CX-CSAT-NPS across over 500 BPMs worldwide, BK One is consistently rated among the Top 10 Global BLM training companies.
Check Our Consulting Process
Our Proven Consulting Process
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Backward Evaluation
We work on established performance metrics and base our iterative instruction design process on the set parameters for clarity in expected performance improvement target(s).
Analysis and Capability Assessment
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Design and Development
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Monitoring & Optimization
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Evaluation & Reporting
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Check Our Services
Strategic Planning
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Market Analysis
Competitive Positioning
Growth Strategies
Business Transformation
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Digital Transformation
Organizational Change
Process Optimization
Financial Advisory
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Financial Analysis
Investment Planning
Risk Management
Human Resources
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Leadership Development
Performance Management
Talent Acquisition
Technology Consulting
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Cybersecurity
System Implementation
IT Strategy
Marketing Strategy
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Market Research
Digital Marketing
Market Research
2000+
Happy Clients
3500+
Complete Projects
25+
Years of Experience
1500+
Professional Team
Why Choose Us
We Believe we will be successful if our clients Are Sucessful
Welcome to our company, where innovation meets dedication. We are committed to delivering high-quality services tailored to your needs. Our team of experts works tirelessly to ensure client satisfaction, combining experience with creativity to bring your vision to life.
Expert Team
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Reliable Support
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Quality Assurance
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Innovative Thinking
Explore BK One’s curated collection of and classic contemporary pieces
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Trusted Proven
Experiences shared by our happy customers
BPM New Hire Training and CX Consulting.
“I’m extremely satisfied with their service. Professional team, quick delivery, and great support throughout the entire project process.”Bikram is one of the most talented trainers in our BPM industry! He is known for his composed, methodical, and motivating styles. He knows how to get the deliverables and is very easy to work with in the process too. Bikram is one of the best trainers that a company can have. Bikram is an expert in his field and an asset for any organization that he works with!”
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Elma George
Communications Manager at EXL Services.
Best company for BPM CX Training and Consulting!
“Bikram and his corporate training team (BK One) have played a major role in enhancing CX by providing excellent training and sharing new training techniques. He has been responsible to inject a new and a fresh approach to deal with the customers (Offshore BPM) which ahas resulted in enhanced customen and client experience. To me, he is like a mentor whom I can look upto simply because of his capability of delivering the best with limited resources. I am sure he and his organization will reach new heights. It was great working with Bikram and BK One.
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Sami Akhtar
Manager, Operations at Hewitt Associates
Ready to Take the Next Step?
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